FAQ's

What types of floral arrangements do you offer?

Olivia's Flower Truck provides a diverse selection of fresh floral arrangements, including monthly specials featuring in season blooms. 

How does the subscription service work?

Our subscription service allows customers to receive regular deliveries of garden bouquets at their chosen frequency. During our growing season (April - October) flowers are sourced from Olivia’s flower farm.  Out of season we source through our local wholesaler, or supplement from the wholesaler as needed.  

Can I customize my floral arrangement?

Our designs are crafted with the knowledge of what’s at its best during the year.  We will try to accommodate your requests, if possible.  We ask that you trust us as the floral experts to create something beautiful for you.  Our seasonal specials are designed to look as pictured, our other offerings are designer’s choice.  

What are the benefits of subscribing to your service?

Subscribing to our service offers several advantages, including discounted prices on floral arrangements, the convenience of scheduled deliveries, and the ability to enjoy fresh flowers regularly without the need to reorder each time.

How do I change or cancel my subscription?

Customers can easily manage their subscriptions through their account settings on our website. You can modify your delivery frequency or cancel your subscription at any time, providing flexibility to meet your changing needs.

What is the delivery process for my orders?

Once an order is placed, we ensure timely delivery of fresh floral arrangements directly to your doorstep. Delivery times may vary based on location and order volume, but we strive to maintain a high standard of service to ensure your flowers arrive in optimal condition.  Once your order is placed (before 5:00pm) it will be delivered the following day, Monday through Friday.  No deliveries on Saturday or Sunday.  

Are there any seasonal flowers available?

Yes, we offer a selection of seasonal flowers that change throughout the year. This allows customers to enjoy a variety of blooms that are at their peak freshness and beauty, enhancing the overall floral experience.  These flowers are lovingly grown right here at Olivia’s flower farm!  

What should I do if my flowers arrive damaged?

In the rare event that your flowers arrive damaged, please contact us within 24 hours of delivery. Pictures are required, which helps us to understand what went wrong.  We will assess the situation and work towards a satisfactory resolution.  

When will my UPS order arrive?

When you place your order, we will work to fulfill it and ship it out the following business day (Monday-Thursday).  Fresh flower orders will arrive the following business day.  Non perishable items will take several days, depending on your location.  

When is the flower shop open?

The flower shop is open every Saturday, 10-4:00pm.  You can order anytime from our website for delivery or pick up.  

Where are you located?

We are located just 6 minuets south of Willow Street, PA.  At 382 Lancaster Pike South, New Providence PA 17560.

Can we visit the farm?

Our flower farm is not open to the public, however, we do offer workshops that may include a tour of the garden.  This is our private home and we ask that you respect our property and animals.